Inbound / Outbound Telemarketing Merchant Service
If you are a newly established business or have been operating for years and you are in the telemarketing industry, you know that it can be difficult Finding a credit card processor that is accepting of your business model. However as a business owner you know that working with a merchant processor that understand your business model is probably the most important key to your success. Most of your customers and revenue probably comes from accepting credit cards over the phone through your call center operation. So it is a vital tool, the most important aspect of your business. Unfortunately the industry has had some problems with chargebacks and disputes with customers. Even if you are a high-volume business and bring in a lot of fees to the merchant processing bank, it is still difficult to find a merchant account for a telemarketing business. Most banks will list these type of companies on their prohibited lists and will decline or deny your business type. That's where our company comes in, we help you secure reliable credit card processing services from a provider that is knowledgeable and understanding of your business. We work with dozens of solutions that are classified as high risk merchant solutions. These companies and providers have underwriters that our understanding of your business model and routinely approve your business site. Telemarketing covers a wide range of potential services, these can include local services such as home remodeling, home repair, construction services. They can also cover services like vacations, travel packages, discounted cruises, and yours and timeshares, and many of these may require the telephone operator to request a credit card over the phone and the credit card is keyed in through a terminal such as a virtual terminal. Merchant rates for call centers will also depend on the business model itself such as inbound or outbound calling. Other factors will include the products and services being offered. For example credit restoration services that are telemarketing we expect to pay the highest rates as the customers they are calling already have poor credit problem to begin with. Also like mentioned before the industry itself can have chargeback issues where the customer doesn't feel the product or service was delivered as expected or they just don't remember what the charges are for.
A call center business model will probably pay transaction rates in the 2 to 4% range, and even potentially higher especially if it is a new business with no processing history. An establish business will have processing statements available and will have the upper hand in negotiating lower rates and fees. So if you have been processing for a while and just shopping around the lower rates you will probably going to get them in your chargebacks are low.
Applying for a merchant account is a relatively straightforward and easy process. If your credit score is good you'll likely have an easy time getting approved. If your credit scores is poor, we can still get you approved but it may require additional documentation. If you are currently processing new merchant processor will want to see 3 to 6 months of statements from your current provider. You may also need to provide business banking statements that show you can handle potential chargebacks. To apply and get the process started simply call us or fill out our application form online and we will follow with you quickly to get the process started and completed and get you approved.